What does the Love Me Love You Support Pathway do?

The Support Pathway has been developed to aid and support people who might be fighting their way through challenging times. Utilizing knowledge gained from trained Psychologists, Counsellors and through the lived experience, the LMLY support pathway provides resources, information and a specialist referral network for people to access when they require more assistance. For more information or to access this service, please contact LMLY at; support@lovemeloveyou.org.au

Take the first step in accepting something is wrong, acknowledge there is support for you and take action in finding the right pathway forward. 

How can you support me or a significant other who might be facing a challenging period in their life?

Our trained Support Pathway team members can help assist you in finding the most appropriate pathway forward for you. Our team utilize a case management approach to provide individuals with options whether that's individualized self-care strategies, information on visiting your local GP for a mental health care plan or specialist care, we work with you to find what's best for you.  All support is provided over the phone or online, helping to increase our access to people.

What options are there for people struggling with mental health disorders?

Mental health is a unique concept to every individual and so is what works to help manage mental health disorders. Common strategies that people utilize include; medication, psychotherapy or specialist care, in-patient care or hospitalization,  support groups, alternative medicine, self-care or peer support groups. Additionally, strategies including; art therapy, pet therapy, music therapy and meditation have been shown to be effective in complimenting common strategies.

Remember; what works for one person may not work for another and implementing these strategies into practice can take time. Be patient and keep trying until you find something that works for you.

Does it cost me anything to access the Support Pathway?

Not at all. The Love Me Love You Support Pathway is free to access.

Is this a counselling service?

The Love Me Love You Support Pathway is not a counselling service and shouldn't be substituted for any specialist care. Any support services provided by LMLY are not counselling, medical, psychological or psychiatric services. They are a substitute for professional, health or medical advice, and should not be relied upon as health or professional advice, diagnosis or treatment.

Is what I share with the Support Pathway Team confidential?

Most of what you say to our team is confidential, and your confidentiality is a high priority in regards to your health-care rights. However, we are bound by law to report certain things. The laws vary between states, and also depend on your age. For more information please see our resource on confidentiality.

At what age can you access the Love Me Love You Support Pathway?

The Support Pathway Team will try to help anyone as best we can however individuals under the age of 18 will need the consent of a parent or guardian. The Love Me Love You team will need to be in regular contact with the person's parent/guardian as to ensure a duty of care is kept.

Can you help me diagnose my mental illness?

Only professionals licensed in the fields of psychology, counseling, social work, psychiatry, and medicine can diagnose a mental health condition.

I am/know of someone who is in immediate danger, should I contact you?

We are not a 24/7 service and unfortunately can't provide the care needed when immediate help is required. 

If immediate help is needed please contact Lifeline on 13 11 14 or emergency services on 000.

I've tried specialist care but it hasn't worked what now?

Specialist care is not the only option available for people facing mental health challenges. There are always things that can be put in place to assist you finding a pathway forward. However, when specialist care is recommended, having a strong relationship with your specialist is the most powerful factor for positive outcomes. 

It is common for people to have to try several specialists before finding one they connect with. It means that the person feels they can work well with their specialist and they feel that the specialist is empathetic, trustworthy, respectful, authentic and understands them. If the person doesn’t feel a strong connection with their specialist, it is ok to ask for a referral to see someone else.

Where can I go to find out more about mental health services in Australia?

For more information regarding what services are available please contact support@lovemeloveyou.org.au